Our Carrier Standards: Vetting for Excellence

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At Urban Logistics TMG, we believe that a shipment is only as secure as the carrier hauling it. As a federally authorized freight broker (MC# 1730485), we take our responsibility to our shippers seriously. We don't just "book loads"— we build a network of elite transportation partners through a rigorous, multi-layered vetting process.

To ensure your freight is in the best hands, we combine the industry’s leading automated compliance technology with our own high-standard proprietary audit.

We utilize Truckstop’s RMIS (Registry Monitoring Insurance Services)—the gold standard in freight compliance—to provide real-time oversight of every carrier in our network. This integration allows us to maintain a "Zero-Gap" compliance policy:

• Real-Time Insurance Verification: Our system integrates directly with insurance providers. If a carrier’s cargo or liability coverage lapses or decreases, they are instantly flagged and removed from our active pool.
• Active Authority Checks: We verify FMCSA operating authority daily to ensure every carrier is legally compliant and in good standing with federal regulators.
• Safety & BASIC Score Tracking: We monitor CSA scores and safety ratings in real-time, ensuring our partners meet or exceed national safety benchmarks.
• Fraud Mitigation: RMIS helps us identify "chameleon" carriers and fraudulent entities by cross-referencing Tax IDs and historical data, keeping your cargo safe from bad actors.

Technology is our first line of defense, but our proprietary vetting process is what truly sets us apart. Our team performs a "deep dive" on every new carrier before they ever see an Urban Logistics rate confirmation.

• The "Longevity Standard": We prioritize carriers with a proven track record. Our internal requirements often exceed industry norms for "Time in Service," ensuring we work with established, stable companies.
• Equipment & ELD Compliance: We verify that our partners utilize modern equipment and full Electronic Logging Device (ELD) integration to ensure HOS compliance and shipment visibility.
• Performance History Review: We utilize industry watchdog reports and internal performance logs to track on-time delivery percentages, communication responsiveness, and equipment reliability.
• Direct Identity Verification: For high-value or sensitive shipments, we perform secondary identity checks to ensure the driver and the dispatcher are authorized representatives of the carrier we hired.

Vetting doesn’t end at onboarding. We treat every load as a new opportunity to verify quality:

• Post-Load Evaluations: Our operations team reviews every carrier after delivery to ensure they continue to meet the "Urban Logistics Difference."
• Proactive Exception Management: By utilizing advanced TMS platforms like Alvys, we maintain a digital paper trail of every interaction, ensuring full transparency and accountability.

The Urban Logistics Guarantee: When you partner with us, you are gaining more than just a truck. You are gaining a vetted, monitored, and proven transportation solution backed by the best technology in the business.