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TERMS OF SERVICE

 

Terms of Service

Last Updated: April 7, 2026

Welcome to Urban Logistics TMG. These Terms of Service (“Terms”) govern your access to and use of the Urban Logistics TMG website and any related online services, features, content, forms, booking tools, account features, communications, and functionality made available through the website (collectively, the “Site”).

By accessing or using this Site, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Site.

1. Company Information

This Site is owned and operated by Urban Logistics TMG LLC (“Urban Logistics TMG,” “we,” “our,” or “us”).

Business Address:
815 W. Edgewood Blvd
Lansing, MI

Phone: (517) 395-5798
Website: UrbanLogisticsTMG.com
Email: [Insert Business Email]

2. Use of the Site

You may use this Site only for lawful purposes and in accordance with these Terms. By using the Site, you agree that you will not:

  • use the Site in any way that violates any applicable law or regulation 
  • submit false, misleading, or fraudulent information 
  • interfere with the operation, security, or availability of the Site 
  • attempt to gain unauthorized access to accounts, systems, or private areas 
  • upload or transmit malicious code, harmful files, or disruptive material 
  • scrape, copy, reproduce, republish, or exploit Site content without permission 
  • use the Site to harass, abuse, threaten, or harm any person or business 
  • misuse forms, booking tools, messaging tools, or communication features 

We reserve the right to suspend, restrict, or terminate access to the Site at any time, with or without notice, if we believe a user has violated these Terms or used the Site improperly.

3. No Guarantee of Service or Business Relationship

Use of this Site does not create a carrier-broker, shipper-broker, client-consultant, fiduciary, employment, partnership, joint venture, or agency relationship unless and until a separate written agreement is executed by the appropriate parties.

Information submitted through the Site, including contact forms, booking requests, uploads, emails, phone calls, or account registration, does not by itself create a binding service agreement or obligate Urban Logistics TMG to provide services.

Any logistics, freight brokerage, consulting, coordination, or related services offered by Urban Logistics TMG are subject to separate approval, review, availability, and, where applicable, separate written contracts, confirmations, rate agreements, dispatch arrangements, or other governing documents.

4. Site Content and Business Information

The content on this Site is provided for general informational, promotional, and business purposes only. While we strive to keep information accurate and current, we do not guarantee that all content is complete, accurate, current, or error-free.

Descriptions of services, capabilities, technology, support, compliance practices, logistics solutions, consultation options, or other offerings are subject to change without notice.

Nothing on this Site should be interpreted as legal advice, tax advice, financial advice, compliance advice, or a guarantee of any specific operational, commercial, or financial result.

5. Accounts and Passwords

Certain Site features may require you to create an account, sign in, or access private pages. If you create an account, you agree to:

  • provide accurate, current, and complete information 
  • maintain the confidentiality of your username and password 
  • promptly update account information if it changes 
  • accept responsibility for all activity that occurs under your account 

You may not share your login credentials or allow unauthorized users to access your account.

We reserve the right to disable, suspend, or terminate any account at our discretion, including if we believe account information is inaccurate, security has been compromised, or these Terms have been violated.

6. Bookings, Requests, and Communications

This Site may allow users to request appointments, consultations, bookings, or other services. Submission of a booking or request does not guarantee acceptance, scheduling, availability, or service delivery.

All bookings, consultations, and service requests are subject to review, confirmation, business capacity, and any separate service terms that may apply.

By submitting forms or contact information through the Site, you agree that we may contact you by phone, email, or text message regarding your inquiry, request, account, booking, services, follow-up communications, or business updates, subject to applicable law and your communication preferences.

7. Uploaded Files and Submitted Materials

If you upload files, documents, records, images, or other materials through the Site, you represent and warrant that:

  • you have the right to upload and share those materials 
  • the materials are accurate to the best of your knowledge 
  • the materials do not infringe any third-party rights 
  • the materials do not contain malware, viruses, or harmful code 
  • the materials are not unlawful, defamatory, obscene, or abusive 

By submitting materials through the Site, you grant Urban Logistics TMG a non-exclusive, limited right to use, store, review, transmit, and process those materials as reasonably necessary to evaluate inquiries, provide services, maintain records, communicate with you, and operate our business.

We are not responsible for delays, failures, corruption, loss, or unauthorized interception of materials transmitted through the internet.

8. Marketing, Newsletters, and Promotional Communications

By creating an account, submitting your contact information, subscribing to updates, or otherwise engaging with Site communication features, you may receive newsletters, promotional emails, updates, service messages, or marketing communications from us.

You may opt out of marketing emails by using the unsubscribe link where available or by contacting us directly. Opting out of marketing messages does not prevent us from sending non-marketing communications related to inquiries, accounts, bookings, services, transactions, or operational matters.

9. SMS and Phone Communications

If you provide your phone number to us, you consent to receive calls and text messages from us related to your inquiry, bookings, appointments, service updates, customer support, and, where permitted by law, promotional communications.

Message frequency may vary. Message and data rates may apply depending on your carrier and mobile plan.

You are responsible for providing an accurate phone number and updating it if it changes.

10. Cookies, Tracking Technologies, and Security Tools

This Site may use cookies, pixels, analytics tools, scripts, and similar technologies to improve performance, analyze traffic, support communications, measure marketing effectiveness, and protect the Site.

The Site may also use security features such as Google reCAPTCHA and similar tools to detect spam, bots, fraud, and abusive activity.

Your use of the Site acknowledges and accepts the use of these technologies as described in our Privacy Policy.

11. Intellectual Property

All content on the Site, including text, graphics, branding, logos, designs, layout, images, videos, documents, buttons, icons, downloadable materials, and software-related elements, is the property of Urban Logistics TMG or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, display, republish, upload, transmit, create derivative works from, or exploit any Site content without our prior written permission, except for personal, non-commercial use that does not remove proprietary notices or misrepresent ownership.

12. Third-Party Links and Tools

The Site may contain links to third-party websites, tools, platforms, carrier resources, compliance resources, booking systems, payment tools, social media platforms, or external business resources. We provide those links for convenience only.

We do not control and are not responsible for the content, practices, availability, or policies of third-party websites or services. Your use of any third-party site or tool is at your own risk and subject to that third party’s terms and policies.

13. No Warranties

THIS SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, URBAN LOGISTICS TMG DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, OR ERROR-FREE OPERATION.

WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, FREE OF HARMFUL CODE, OR FREE OF ERRORS, OR THAT DEFECTS WILL BE CORRECTED.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, URBAN LOGISTICS TMG, ITS OWNERS, MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO:

  • YOUR USE OF OR INABILITY TO USE THE SITE 
  • ANY CONTENT OR INFORMATION ON THE SITE 
  • ANY ERRORS, DELAYS, INTERRUPTIONS, OR SECURITY FAILURES 
  • ANY UNAUTHORIZED ACCESS TO OR USE OF DATA 
  • ANY VIRUSES OR OTHER HARMFUL MATERIAL TRANSMITTED THROUGH THE SITE 
  • ANY RELIANCE ON SITE CONTENT, COMMUNICATIONS, OR SUBMISSIONS 

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100.00), UNLESS A DIFFERENT LIMIT IS REQUIRED BY APPLICABLE LAW.

15. Indemnification

You agree to defend, indemnify, and hold harmless Urban Logistics TMG, its owners, members, managers, officers, employees, agents, affiliates, contractors, and service providers from and against any claims, liabilities, damages, judgments, losses, costs, expenses, and attorneys’ fees arising out of or related to:

  • your use of the Site 
  • your violation of these Terms 
  • your submitted content, files, or materials 
  • your violation of any law or third-party rights 
  • any misuse of your account or credentials 

16. Privacy

Your use of the Site is also subject to our Privacy Policy, which explains how we collect, use, and disclose information. By using the Site, you acknowledge that you have reviewed our Privacy Policy.

17. Suspension, Modification, and Availability

We may modify, suspend, discontinue, or restrict access to any part of the Site at any time, with or without notice. We are not liable if all or part of the Site is unavailable at any time or for any period.

We may also update or revise these Terms at any time by posting the updated version on the Site. Your continued use of the Site after updated Terms are posted constitutes your acceptance of those changes.

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to conflict of law principles.

19. Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Site shall first be addressed through good-faith efforts to resolve the matter informally by contacting Urban Logistics TMG.

If a dispute cannot be resolved informally, then, to the fullest extent permitted by law, the dispute shall be brought exclusively in the state or federal courts located in Michigan, and you consent to the personal jurisdiction and venue of those courts.

20. Severability

If any provision of these Terms is held to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

21. Entire Agreement

These Terms, together with any applicable Privacy Policy and any separate written agreement entered into between you and Urban Logistics TMG, constitute the entire agreement between you and Urban Logistics TMG regarding the Site.

22. Contact Information

If you have questions about these Terms, please contact:

Urban Logistics TMG LLC
815 W. Edgewood Blvd
Lansing, MI
Phone: (517) 395-5798
Email: edward@urbanlogisticstmg.com


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